Our schedule goes live for each week on SUNDAYS @ 5PM EST.
We open up empty bikes to standby riders on the waitlist at the official start of class.
We DO NOT admit any clients into class more than 5 minutes after the official start.
We DO NOT admit any First Time clients into class fewer than 5 minutes before the official start to ensure you are set up properly and have the best ride possible.
You can cancel a class online or by calling the studio without penalty up to 12 hours before the start of class.
For clients on any type of unlimited package, you will incur a $10 fee for Late Cancellations and $18 for No Shows.
Clients on all other packages will lose the credit used to book the class.
CLASS PACKS - The core of our package offerings. For riders who enjoy cross-training, like more flexibility in terms of the expiry for each package, and would like to book more than one bike in each ride. The 5 ride pack has a 3 month expiration, the 10 ride pack has a 5 month expiration, and the 20 ride pack has a 7 month expiration.
MONTHLY PASSES (AUTO-RENEWAL) - Monthly passes activate on the date of your FIRST class that you book and will automatically renew each month. For riders who wish to maintain weekly regimens, we recommend a monthly pass. Choose from packages that allow for an average of once, or twice a week. Minimum 3 month commitment, must email firstname.lastname@example.org at least 14 days prior in order to cancel. Passes cannot be shared and there are absolutely NO extensions on unused credits.
UNLIMITED PACKAGE - For those riding three times or more per week, we recommend the Unlimited package (pass can only be used 1x per day). Packages will activate on the date of the FIRST class you book after purchasing. Please be aware of our Cancellation Policy and Late Cancel ($10) / No Show ($18) fees for riders on Unlimited packages. Riders also receive 10% off all retail purchases. Minimum 3 month commitment, must email email@example.com at least 14 days prior in order to cancel.